Delete your account

Start in the app

1. Open Me → Settings → Delete account to reach Your data.
2. Use Delete my account. Complete the recent sign-in verification if requested.
3. If you are the last owner of a Family, choose an eligible new owner or explicitly choose to delete that Family.
4. Review the warning and confirm account deletion. This action cannot be undone.

Save any material you want to keep first. An export is not a prerequisite for deletion.

What happens next

Account access is revoked first. Background work then removes or redacts authored records and cleans active media. Limited neutral references or deletion records, and other members’ independently authored information, can remain. Cleanup is asynchronous.

Encrypted recovery backups can persist temporarily under an ordinary seven-day rolling model, with last-good/outage exceptions. Deletion records are replayed before recovery is reopened. Previously issued media links may work for their remaining short lifetime, up to 60 seconds; downloaded, screenshotted or independently shared copies cannot be recalled.

Deleting an Album alone does not delete its original Moments. Clear chat changes personal visibility rather than permanently deleting the whole conversation.

Cannot access the app?

Contact privacy@pifamy.com for account-deletion assistance or a broader privacy request. We may need proportionate verification to protect your account and other people. Do not send passwords, OTP codes or unnecessary identity documents.