pifamyWe’re here to help
Get in touch
A question about Pifamy? Choose the contact that fits.
Account, sign-in and Family help
For OTP/sign-in trouble, account access, Family membership or invitations, tell us what you were trying to do and the error you saw. Check your inbox and spam folder, use the newest code, and respect the resend countdown. Never send us the code itself.
Privacy and personal information
Ask about access, correction, export or deletion, including if you cannot use your account. Use Me → Settings → Export My Data for an encrypted package of specified information, or the Download Center on a computer for your own eligible photos and videos. Neither includes every personal-data category. You can contact us for a broader privacy request without using either tool.
Security and safety
Use the app’s available Report or Block controls for a relevant item, or contact us about an account/security concern. For immediate danger, contact emergency services. Pifamy does not promise round-the-clock monitoring.
Do not send passwords, OTP codes, credentials, unlawful files or unnecessary sensitive screenshots. Describe the concern and relevant in-app item instead. Please redact unrelated personal information.