Pifamy Terms of Service

Effective date: 2026-10-12, upon publication. Version: launch-review-2026-10-12-r2.

T1 Your agreement with Pifamy

These Terms are between you and Mustafa Bas, an individual operating in New Jersey, United States, the operator of Pifamy ("Pifamy," "we," "us"). They govern your use of Pifamy’s online sharing and related services. For the licensed iOS software distributed through Apple, the Apple Standard Licensed Application End User License Agreement applies. These service Terms supplement that software license; they do not replace it or reduce nonwaivable rights under applicable law. You agree to these Terms through the acceptance action presented to you. Our Privacy Policy explains our information practices; acknowledging it does not turn optional permissions or analytics into mandatory consent.

If you do not agree, do not complete account admission or continue using a service that requires acceptance of these Terms. You can still contact privacy@pifamy.com about information relating to you. These Terms do not remove rights or protections that applicable law does not allow you to waive.

T2 Eligibility and your account

You must be at least 18 and legally capable of entering this agreement. The initial launch is available only in the United States. Pifamy is not a children's account service. Do not create an account for a minor, misrepresent your identity or eligibility, or use someone else's account without authorization. An invitation does not override eligibility or admission controls.

Provide an email address you control and accurate account information. Sign-in uses one-time email codes. Keep your email account and device secure, do not share codes or session credentials, and sign out on devices you no longer control. Tell support@pifamy.com or security@pifamy.com if you suspect account misuse. You are responsible for your own conduct and reasonable account-security precautions; this clause does not automatically make you liable for every unauthorized action by another person.

We may apply proportionate limits, verification and anti-abuse checks to account creation, invitations, uploads, exports or other activity. These controls do not authorize a purchase or subscription. Features may remain restricted during testing or a controlled launch.

T3 Families, relationships and invitations

Family creators and authorized members can manage membership and sharing according to the app's permissions. "Family" and relationship labels describe the group and labels chosen by users; they are not verification of a legal relationship, parental authority or someone's identity. A Family role does not give access to every member's private direct messages.

Invite people only when you have a legitimate reason and permission to contact them. Keep invitation links private and do not post, sell or misuse them. Links can expire or be revoked, and acceptance does not guarantee continued membership. Leaving, removal, blocking or changed permissions can limit access to content or group history. Previously authorized direct-message history can remain read-only under the messaging rules.

T4 Your content and other people's rights

You keep ownership of your photos, videos, messages and other content. Pifamy does not acquire ownership because you upload or share it. You are responsible for having the rights, permission or other lawful authority needed to submit and share material with your chosen audience, including material about other people or children. An adult account or Family role alone does not establish that authority.

Respect other members' privacy. Do not distribute private material outside its intended audience without appropriate authorization. Access to someone else's content is not a license to commercially exploit it or infringe their rights. Saving a Moment in an allowed Album does not transfer authorship or ownership. Metadata embedded in an uploaded original can contain information you did not intend to share; review it when appropriate.

T5 Limited permission to operate the service

You grant Pifamy a nonexclusive, royalty-free license, limited to what is reasonably necessary to provide and maintain the service consistent with your sharing choices and the Privacy Policy: to host, store, process, make technical copies of, transmit, display to authorized recipients, secure, back up and, where legitimately necessary, review or remove your submitted content. Processing includes formatting media and generating playback or display versions. The license also permits technical service improvement such as diagnosing reliability and processing problems, subject to those same purpose and access limits.

We may allow providers acting for these purposes to perform the necessary processing. The license operates where those providers perform the service; it is not a promise of exclusive United States processing. It does not permit us to use private Family content in marketing or advertising, sell it, or commercially exploit it for an unrelated purpose. It is not a general permission to browse private conversations.

The license lasts while needed for these service purposes. When you delete content or your account, remaining rights are limited to completing deletion, handling restricted temporary backups and copies already shared as described in the Privacy Policy, and meeting lawful preservation obligations. It does not permit us to keep displaying deleted material through normal product access or retain it indefinitely for unrelated use.

T6 Private sharing and Messages

Privacy in Pifamy means restricted audience and authorization, not absolute secrecy. Share only with people you trust. Recipients can retain screenshots, downloads or other independent copies that Pifamy cannot recall.

Messages are not end-to-end encrypted. Transport and access controls protect them, while authorized service systems can process content for necessary operation, export, deletion, security and legitimate scoped moderation. Pifamy does not continuously inspect every private message. These Terms do not create an unlimited right to read or disclose communications contrary to applicable law.

Mute, archive, read/unread and Clear chat are personal conversation controls. Clear chat is not permanent deletion from every server or the other person's device. Blocking limits applicable communication; it does not erase independent copies or necessarily remove Family membership.

T7 Acceptable use

Do not use Pifamy to:

• Break the law or infringe copyright, privacy, publicity or other rights.
• Threaten, harass, stalk, intimidate, exploit or abuse another person, or publish their private information without authority.
• Create, solicit or distribute child sexual abuse or exploitation material, facilitate grooming or exploitation of minors, or share nonconsensual intimate imagery, including manipulated imagery.
• Impersonate someone, mislead people about your identity or relationships, send spam or unwanted bulk invitations, or sell or abuse access to a Family.
• Access another account or private data without permission, steal credentials, defeat access controls, introduce malware, or disrupt service operation.
• Use malicious or unauthorized automation to scrape private information, evade reasonable limits, generate abusive requests or bypass security checks.
• Knowingly submit false or malicious reports, retaliate against a reporter or otherwise abuse safety processes.

These restrictions do not prohibit activity that applicable law protects, or responsible security reporting within a scope separately authorized by Pifamy. Contact security@pifamy.com before testing access to other people's data or service availability.

T8 Reports, moderation and review

Use the in-app Report and Block tools where available, or contact security@pifamy.com about abuse, security or safety. For a privacy-rights request, use privacy@pifamy.com. You do not need a Pifamy account to email these contacts. Pifamy is not an emergency-response service; contact emergency services for immediate danger.

We may investigate legitimate reports and examine the reported item and limited relevant evidence where reasonably necessary. Depending on the circumstances, we may restrict or remove content, limit a feature, suspend access or terminate an account for serious or repeated violations, unlawful conduct, ineligible use or a material security risk. We may act promptly when notice would create risk, interfere with an investigation or violate law. Where appropriate and legally permitted, we will provide information about an action and a way to request review through support@pifamy.com. This is not a promise of an automated appeal system or a particular outcome.

We may preserve information or cooperate with valid legal process when law requires or permits it, subject to applicable limits on communication content and disclosure. Ordinary moderation has bounded retention and does not guarantee that deleted media remains available as evidence. We do not promise continuous monitoring, automatic detection of every unlawful item or a fixed response time. Those limitations do not displace any response or preservation duty imposed by applicable law.

T9 Copyright and Pifamy intellectual property

Respect intellectual property. You may report suspected infringement to security@pifamy.com with information that lets us identify the material and understand your concern. Do not send unnecessary private or unlawful copies. This general reporting contact is not a statement that Pifamy has registered a DMCA designated agent or completed a particular statutory notice and counter-notice process.

Pifamy's software, branding and service materials remain owned by their respective rights holders. You receive permission to use the service under these Terms, not ownership of the software or another user's content. Restrictions are subject to any rights that applicable law does not allow us to limit.

T10 Feedback

If you voluntarily send suggestions about Pifamy, we may use those suggestions to improve the service without an obligation to pay you or adopt them. This permission covers the suggestion, not a new advertising or commercial-exploitation license to private Family photos, messages or other content included in support communications. Personal information in feedback is handled under the Privacy Policy.

T10A Family storage subscriptions and advertising

Pifamy is free to download. Each Family starts with 1 GB of total storage. Monthly paid plans provide 10 GB total for USD 2.99 or 50 GB total for USD 5.99 in the United States. Paid capacity replaces rather than adds to the free 1 GB. One GB is 1,000,000,000 bytes. The Apple purchase sheet shows the price and applicable payment details before confirmation.

A Family owner or authorized admin selects the receiving Family before purchasing. Eligible members of that Family share its capacity; the purchaser remains responsible for the Apple subscription. Original media counts once per Family even when referenced repeatedly there. Generated display copies and thumbnails, profile images and text do not add to this quota. Other operational limits, including upload size and rate limits, can still apply.

Using the same Pifamy account and Apple Account, an eligible purchaser can subscribe for up to five Families at the same time. Each Family has its own 10 GB or 50 GB plan, separate charge, renewal and cancellation. Canceling one Family's subscription does not cancel the others. This is a simultaneous limit, not a lifetime limit of five Families. After a previous subscription has ended and its status has been verified, an eligible new subscription can support another Family. A canceled or abandoned attempt without a completed payment does not permanently consume one of these five places. Unresolved payments may need verification or support before another purchase can proceed.

Apple charges your Apple Account when you confirm. Subscriptions renew monthly unless canceled at least 24 hours before the current period ends. Manage or cancel in Apple's subscription settings, and use Restore Purchases in Pifamy for an eligible existing purchase. Cancellation ordinarily stops a future renewal, not already-paid access. Apple determines the effective timing of plan changes, refunds and billing states; Pifamy applies verified entitlements. Refund requests are handled through Apple's applicable process; this does not restrict mandatory consumer rights. If verification is pending, do not purchase again to work around it; contact support@pifamy.com.

Capacity stays assigned to the Family selected for the purchase. Restore does not move an active plan to the currently selected Family. A plan does not cover every Family you join and is not Apple Family Sharing. Leaving a Family or deleting a Pifamy account does not cancel the Apple subscription. Manage the subscription in Apple settings and contact support before changing the paying account.

When a previous subscription has ended and you choose another Family for an eligible new paid period, Pifamy may ask you to confirm that Family and plan before assigning the purchase. Reviewing or confirming an already completed purchase does not itself start another purchase. Restore alone is not authorization to move a paid period to another Family. If current Apple purchase information has changed, you may need to review and confirm updated details. Verification or support may be needed to resolve conflicting payments; do not make another purchase to work around a pending assignment.

An upgrade to a higher plan normally takes effect when Apple completes the upgrade and Pifamy verifies it. A downgrade normally takes effect at the next renewal; the current capacity remains until the verified change date. The storage screen distinguishes the current plan from a scheduled change. If the lower capacity is exceeded when it takes effect, the notice and storage process below applies.

Free Family spaces may show ads in Home, Albums and Moments. A verified active paid plan removes ads in that Family's supported screens for its members. Privacy controls and advertising data handling are explained in the Privacy Policy. Paying in one Family does not remove ads from other free Families. We do not grant advertisers a license to private Family content.

If paid capacity ends or decreases and the Family exceeds the resulting limit, new uploads pause. Current authorized managers receive the notice and at least 15-day period described in P11 of the Privacy Policy. During that time, renew, reduce usage, download eligible material or choose files to keep within the limit. Choosing files does not delete them immediately. Without a keep selection, eligible newest uploads are removed first after the deadline, only until the Family fits its available capacity. Whole-file removal may leave unused space. We do not delete all content solely because a plan ends. Authorized sharing in another Family and legal preservation can prevent physical removal. Once deletion has occurred, a later renewal does not promise restoration; keep independent copies before the deadline.

T11 Export, deletion and ending your use

You may stop using Pifamy and request account deletion through the app. You can also contact privacy@pifamy.com if you cannot access the app or need a broader privacy response. Consider downloading the material you want to keep before deletion. The Web Download Center lets eligible existing account holders download their own authorized photos and videos after sign-in and security checks. It does not authorize access to another member’s private library. Files saved to your computer are normal media files that you must protect yourself, and they cannot be recalled by signing out. This convenience does not replace a broader privacy-rights request.

The in-app export prepares an encrypted package of specified account information and your own currently authorized authored content. It is not a complete copy of every personal-data record or an entitlement to another person's private material. Download access expires 24 hours after the request and requires recent verification and a separate package key. Keep downloaded packages and keys secure. Failure to complete a product export does not eliminate applicable privacy rights; contact privacy@pifamy.com for broader requests.

Deleting your own Moment removes its placements and saved references; deleting an Album alone does not delete the original Moments. Account deletion first revokes access and then removes or redacts active data through background cleanup. Limited integrity records, permitted legal records and temporary recovery copies may remain. Already downloaded or copied material cannot be recalled. Export access can become unavailable after deletion, revocation or loss of authorization.

Termination or suspension does not by itself waive your privacy rights or authorize us to retain information indefinitely. Sections that logically need to continue after termination, such as limited recovery/deletion duties, content ownership, intellectual property and applicable dispute provisions, continue only to the extent appropriate and lawful.

T12 Availability, recovery and providers

We work to keep Pifamy available, but maintenance, network conditions, processing failures, provider interruptions or security responses may delay or interrupt features. Posting, notification delivery, exports and synchronization are not guaranteed to finish within a particular time. Pifamy is not a substitute for an independent archive of irreplaceable material.

We use backup and recovery safeguards but do not guarantee zero data loss, perpetual backups or restoration of every item. Keep copies of material you cannot afford to lose. These limits do not negate our privacy, deletion or other nonwaivable duties.

Pifamy depends on providers for infrastructure, email, distribution and notifications. External services you choose to visit have their own terms. Provider dependence does not excuse our own obligations concerning provider selection, access controls or security practices. Apple TestFlight beta distribution may have additional Apple conditions and diagnostics practices.

T13 Service and Terms changes

We may make reasonable changes to the service. For changes that materially affect these Terms or your rights, we will provide notice through the app or account communications before they take effect where required. Updated Terms will have a version and effective date. We will request new agreement when required by law or when the acceptance flow requires it; merely posting a changed document does not record your affirmative acceptance.

If you decline new Terms required for continued service, you may stop using Pifamy and request deletion or exercise applicable privacy rights. We will not treat accepting Terms or acknowledging the Privacy Policy as turning on optional analytics or device Push permission.

T14 Warranties and liability

To the extent applicable law permits, Pifamy is provided on an "as available" basis without an additional contractual warranty that it will be uninterrupted, error-free, or suitable for every particular purpose. Any permitted disclaimer of implied warranties of merchantability or fitness for a particular purpose is subject to rights and warranties that law does not allow us to exclude. This clause does not disclaim an express commitment we make in these Terms or the Privacy Policy.

To the extent applicable law permits, neither party is responsible under this agreement for indirect or consequential loss that could not reasonably have been foreseen when the agreement was made. This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability or remedy that applicable law does not allow to be excluded or limited. It does not waive applicable consumer, privacy or data-security rights.

Nothing in these Terms requires you to indemnify Pifamy, submit to mandatory arbitration or waive participation in a class proceeding.

T15 Disputes and governing law

You may contact support@pifamy.com to try to resolve a concern. Contacting us is not a condition that shortens a legal deadline or prevents you from using a regulator, court or other legally available remedy.

New Jersey law governs these Terms, except where applicable federal law or mandatory consumer protections require otherwise. This choice does not deprive you of nonwaivable rights under the laws applicable to you. These Terms do not require arbitration, waive class proceedings or select an exclusive court that would displace mandatory consumer rights.

T16 Contact

Operator: MUSTAFA BAS. General support and service concerns: support@pifamy.com. Privacy and data requests: privacy@pifamy.com. Security, safety and infringement concerns: security@pifamy.com.